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In contrast, it’s much easier to participate in online gambling without it initially becoming disruptive to your lifestyle. If you’re visiting a casino or betting shop multiple times a day, friends, family, and colleagues will start to notice. With no opening hours to worry about and no ID checks, anyone can gamble online at any time of the day or night, no matter who or where they are. Now there are thousands of gambling sites, and millions of gamblers place their bets and participate in the world of online gambling. So, the next time you have a few minutes to spare, why not see what the platform has to offer?
However, some industry respondents felt that a two-tier limit was still preferable to a universally low limit for all adults, despite the additional implementation challenges. However, some industry respondents were much more supportive of a separate age limit for young adults which recognises the particular risks for that cohort, and aligns with the broader aims of the white paper in protecting vulnerable groups. These respondents argued that a separate limit could be unfairly discriminatory and provide a precedent for discrimination based on other protected characteristics.
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Problem gamblers who have voluntarily excluded themselves from physical casinos are likely to be able to gain access to gambling via the internet if they so wish. On the internet, bets are often smaller and may thus seem far more affordable than gambling at a casino, but the amounts being bet can quickly accumulate. Many online gambling sites also allow people to bet just a few pennies to start with, which can lure them in before they start spending bigger amounts. Many gambling websites offer practice or demo sessions where a person can take part in the gambling activity for free, and practise without staking any money. Your device becomes the casino, and it’s always in your pocket and ready to be played. Some surveys have found that compared to those who visit physical casinos, online problem gamblers are significantly less likely to have sought formal help.
Respondents suggested that multiple definitions in legislation and regulation would cause confusion and technical challenges for the categorisation of games, as well as potentially unintentionally capturing games outside of scope of the limit. Some respondents called for regular reviews of the description to future-proof its relevance to new online gambling products. To ensure the statutory instrument introducing the maximum stake limit is fully effective, we need to ensure a common understanding and also ensure the chosen definitions capture all intended products without driving unintended consequences. The data also showed that very few people stake at high levels for most of their slots gambling.
It is about reading the rhythm of the game and adjusting accordingly. If the game goes quiet, they revert to the original bet size. After a few spins, they notice the game is paying out small amounts regularly.
These respondents raised concerns that lower limits would affect customer enjoyment of online slots and that these customers may migrate to the illegal online market where there are no protections for consumers. Both petition and survey respondents wanted tougher restrictions, with the petition specifically calling for a limit below £2, and changes to slow down games (not in scope of this consultation). Many respondents also felt that £2 was most appropriate as it aligned with the stake limit for B2 gaming machines in bookmakers. When taking into account the content of the free text responses from each of the respondents, 26% of consultation respondents were in favour of a stake limit below £2 and 38% of respondents favoured a limit of £2. By volume, most respondents would support a stake limit at the bottom of, or below, our consultation range for all adults.
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Online slots games are already subject to a minimum speed of play of 2.5 seconds per spin (in line with land-based equivalents) as well as other measures designed to strengthen the protections and controls for those who gamble through online slots games. 1) Does the description of online slots we have provided adequately describe the products intended for inclusion in the maximum stake limit’s scope? The Gambling Commission recommended the introduction of stake limits for online slots in its published formal advice to Government in April 2023.
The player is always in control, never letting the game dictate their actions. This player typically sets a limit before they start. There is a particular kind of casino player who doesn’t have hours to spare.
This data covered over 70 billion spins placed during the financial year to March 2023, increasing our understanding of current staking patterns for online slots. This includes academic research, parliamentary reports, and findings from the stake limit cut on B2 machines (fixed odds betting terminals) in 2019. This measure is designed to work together with the wider package of policies in the white paper, including financial risk checks, data sharing on high-risk customers, and making online games safer by design. We will then allow a further 6 weeks for the development of any necessary technical solutions before we expect the lower stake limit of £2 for young adults aged 18 to 24 to be in place. Following the passing of the secondary legislation, we expect there to be a minimum of 6 weeks’ transition period for operators to introduce a £5 stake limit for all customers. Our reporting and analytics tool, included in our BackOffice, offers comprehensive casino reports and detailed gaming reports.
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If you want to complain about a gambling business or need further help please contact us. Some areas of gambling are handled by other organisations. If you have information about suspicious activity or criminality related to the gambling industry, you can tell us in confidence.
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- Such account-based protections will be further strengthened by proposals for new obligations on operators to conduct checks to understand if a customer’s gambling is likely to be unaffordable and harmful, in the form of frictionless financial risk checks.
- We believe the evidence justifies increased protections for this cohort, including a separate lower stake limit.
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Many of those who felt the description was too vague expressed concerns that gambling operators could be incentivised to develop products which are functionally similar to online slots but might be argued to be technically exempt to circumvent stake limits. Ahead of the consultation, we also requested data from Flutter, who introduced a maximum stake limit for slots games of £10 per spin across all of its brands in 2021. There were some clear themes amongst the responses, notably that online slots are a high-risk gambling product and that statutory stake limits are necessary to reduce the risk of gambling-related harm. Kong Casino is the best online casino for UK players. We have over 900 of the best online casino games, with more being continuously added.
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In the Gambling Commission’s participation survey, reporting on data in the year to March 2023, the problem gambling rate for 16 to 24 year olds (1%) was higher than the headline problem gambling rate (0.3%). Respondents who were not in favour of a separate limit raised concerns about some adults being treated differently based only on their age. Respondents also mentioned that younger adults may be less informed on the risks of gambling or may have lower incomes than older adults. It is unclear how many of those who supported consistency in limits for all adults would support a lower limit for young adults if the general limit is to be higher than £2. Our intention is that there will be future opportunities to review and if necessary adjust the limits. The Gambling Commission is also exploring improvements to online harm detection algorithms which will mean other markers of harm are more effectively identified and acted on.

